Refund policy
Effective Date: September 18, 2026
ClassicVice, operated by CLM Market LLC, offers eligible returns within 30 days of delivery.
Return Requirements
To qualify for a standard return, the product must generally:
- Be requested within 30 days of delivery
- Be unused and undamaged
- Remain in its original condition
- Include original packaging when reasonably possible
- Include proof of purchase or order information
Products showing misuse, intentional damage, modification, or excessive wear may not qualify.
To start a return, email alcanterausa@gmail.com with your order number and reason for return. Please contact us before sending the product back.
Return Shipping
Customers are responsible for the cost of return shipping for standard returns unless otherwise required by applicable law.
Original shipping charges are generally non-refundable unless the return resulted from an error by ClassicVice or applicable law requires otherwise.
Damaged, Defective, or Incorrect Orders
If your product arrives damaged, defective, or incorrect, contact us as soon as possible.
Provide your order number, a description of the issue, and clear photographs or video when reasonably possible.
After verification, ClassicVice will provide an eligible replacement at no additional cost, including replacement shipping.
Refunds
After an approved return is received and inspected, we will notify you of the refund status.
Approved refunds will be issued to the original payment method. Your financial institution may require additional processing time before the refund appears.
Cancellations
Orders cannot be canceled after they have been placed, except where required by applicable law.
Contact: alcanterausa@gmail.com